Privacy Policy

1. Who we are

Parler Pro ("Parler Pro", "we", "us" or "our") provides corporate Spanish-language training programs for companies and their employees. We are the data controller responsible for the personal data described in this policy.

2. Data we collect

Depending on how you interact with us, we may collect:

• Identity & contact data — name, job title, work email, telephone number.
• Company data — company name, team size, industry and the details you provide about your training needs.
• Program data — language audit results, attendance, progress and assessment information for participants enrolled in a program.
• Communications — the content of enquiries, emails and messages you send us.
• Technical & usage data — IP address, device and browser information, and analytics about how our website is used (see our Cookies Policy).

3. How we collect it

• Directly from you — via our contact form, by email, telephone or during program delivery.
• From the organisation that engages us, where it enrols its employees in a program.
• Automatically — through cookies and similar technologies when you use our website.

4. Legal basis for processing

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Performance of a contract — to deliver the training programs you or your employer have requested.
• Legitimate interests — to respond to enquiries, manage our relationship and improve our services.
• Consent — for optional marketing communications and non-essential cookies, which you may withdraw at any time.
• Legal obligation — to comply with accounting, tax and other applicable laws.

5. How we use your data

• Respond to your enquiries and prepare tailored proposals and quotes.
• Plan, deliver and report on corporate Spanish programs.
• Manage billing, contracts and our business records.
• Improve our website, content and services.
• Send service updates and, with your consent, relevant marketing.

6. Sharing & processors

We do not sell your personal data. We share it only where necessary with:

• Our trainers and team members involved in delivering your program, under confidentiality obligations.
• Trusted service providers acting as processors — for example website hosting and e-commerce (Shopify), email, payment processing and analytics.
• Professional advisers and authorities where required by law.

7. International transfers

Some of our providers may process data outside the European Economic Area. Where this happens, we ensure appropriate safeguards are in place, such as adequacy decisions or the European Commission's Standard Contractual Clauses.

8. Data retention

We keep personal data only for as long as necessary for the purposes set out above, including to satisfy legal, accounting or reporting requirements. Enquiry data is typically retained for up to 24 months; program and contractual records are retained for the periods required by applicable law.

9. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Restrict or object to certain processing.
• Request portability of data you have provided.
• Withdraw consent at any time, without affecting prior processing.

To exercise these rights, contact us at contact@parlerpro.com.co. You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure, including access controls, encryption in transit and confidentiality agreements with our team.

11. Cookies

Our website uses cookies and similar technologies. For full details on what we use and how to manage your preferences, please see our Cookies Policy.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the latest version. Material changes will be communicated where appropriate.

13. Contact us

For any question about this policy or your personal data, contact us at contact@parlerpro.com.co or by post at 47 Rue Vivienne, 75002 Paris, France.